World Class Performance Through Total Quality

A practical guide to implementation

von Paul. Spenley

188 Seiten, Hardcover

Kurzbeschreibung des Verlags

One Introduction to Total Quality Management (TQM).- 1 - Total Quality Management - worldwide effect.- 2 - The management methodology.- 3 - TQM principles.- Two Implementation of TQM.- 4 - The executive/management role.- 5 - TQM structure and top-down requirements.- 6 - Quality policy.- 7 - Measurement.- 8 - Quality improvement teams.- 9 - Education and training.- 10 - Involvement and commitment.- 11 - Supplier strategy.- 12 - Time to market.- 13 - Organizational design.- 14 - Summary.- Three Tools and Techniques for TQM.

• Reihe: Springer
• ISBN: 9780412361203
• Sprache: Englisch
• Erscheinungsdatum: 10.09.1992
• Größe: 241 x 160 mm
• Verlag: Springer Nature B.V.