Telephone Survey Methods

Sampling, Selection, and Supervision

von Paul J. Lavrakas

192 Seiten, Taschenbuch

Kurzbeschreibung des Verlags

What quality control methods can be used most effectively to structure and monitor interviews and convert refusals? What telephone numbers should be used in random digit dialling? How can eligible respondents be chosen and their cooperation secured? Addressing these and other survey issues, this book offers researchers a guide to thinking about and executing telephone surveys from generating phone numbers to structuring the work of interviewers and supervisors. New to this edition are a focus on the total survey error concept, a comparison of CATI (computer-assisted telephone interviews) with PAPI (paper and pencil inventory) procedures, mixed-mode surveys and new telecommunication technologies. In addition, the book covers such topics as h

• Themen: Gesellschaft und Sozialwissenschaften Soziologie und Anthropologie Soziologie Sozialforschung und -statistik
• ISBN: 9780803953079
• Sprache: Englisch
• Erscheinungsdatum: 09.07.1993
• Größe: 216 x 140 mm
• Verlag: Sage Publications, Inc