Remarkable Service

von The Culinary Institute of America (Cia)

304 Seiten, Taschenbuch

Kurzbeschreibung des Verlags

A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serving the food, and presenting the check) to less tangible service skills (i.e., creating a welcoming space, exhibiting a helpful attitude, and anticipating customer needs). This revised edition has been thoroughly re-organized and updated with all-new photographs and includes new "Scripts for Service Scenarios" throughout to help servers practice real-world scenarios. 

• ISBN: 9781118116876
• Sprache: Englisch
• Erscheinungsdatum: 10.02.2014
• Größe: 231 x 189 mm
• Verlag: Wiley