At Your Service

Taking the Next Step in Guest Services

von Audley Castro

108 Seiten, Hardcover

Kurzbeschreibung des Verlags

We live in a service-oriented generation where people increasingly demand excellence in service. To keep up with this demand, thriving organizations from all professional sectors spend lavishly on training and developing their front-end teams to deliver positive first impressions. For example, Walt Disney World, the multibillion-dollar company, prides itself on its 70% customer return rate. The church's value should also be to reach, serve, and keep lives for the kingdom of God.Whether you are a pastor concerned about the growth of your congregation and the flourishing of people's lives; a business owner looking for an innovative approach for caring for your clients, or an individual hoping to find practical ways to sharpen your customer service skills, "At Your Service: Taking the Next Step in Guest Services" is an ideal tool for you. includes questions for reflection and supplementary training resources for additional study.

• Reihe: AuthorHouse
• ISBN: 9781546248125
• Sprache: Englisch
• Erscheinungsdatum: 01.08.2018
• Größe: 235 x 157 mm
• Verlag: AuthorHouse