Five-Star Customer Service

von Ted Coiné

258 Seiten, Taschenbuch

Kurzbeschreibung des Verlags

A person with a good attitude and a modicum of talent can be coached and molded into just about anything in this life. That certainly goes double for customer service. Often, the right people aren't currently providing a high enough level of service simply because they haven't been exposed to it in their lives, and so they don't realize a new plateau even exists. The job of this book is to open people's eyes to their five-star potential, give them the tools they need to get there, and then get out of their way.Written in an easy-to-read, conversational style, full of real-world examples and thought-provoking discussion topics, Five-Star Customer Service is a must-read for anyone who works with the public and for every single leader, companywide.

• Themen: Wirtschaftswissenschaft, Finanzen, Betriebswirtschaft und Management Betriebswirtschaft und Management
• ISBN: 9781663240293
• Sprache: Englisch
• Erscheinungsdatum: 14.06.2022
• Größe: 203 x 127 mm
• Verlag: iUniverse