An Education in Service Management

A guide to building a successful service management career and delivering organisational success

von David Barrow

278 Seiten, Hardcover

Kurzbeschreibung des Verlags

An Education in Service Management - A guide to building a successful service management career and delivering organisational successIT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organisations from theft, cyber attacks, and the related regulatory, reputational and financial impacts.ITSM is a critical element of IT that is often misunderstood. In this book, the author and his network of associates demystify ITSM and help you understand how:Working in or with ITSM enables you to build a career that spans global industries, locations and sectors;ITSM roles vary from service desk analyst to chief technology officer or consultant; andAs a CTO, a CIO or an organisational leader, you can enable your teams to deliver exceptional digital experiences that delight your consumers, partners and customers.

• Themen: Ratgeber Lebenshilfe, Persönlichkeitsentwicklung und praktische Tipps Karriere und Erfolg
• ISBN: 9781787785618
• Sprache: Englisch
• Erscheinungsdatum: 07.12.2023
• Größe: 222 x 145 mm
• Verlag: ITGP