Embracing Sustainability Management Through Excellence in Services

Selected papers from the 26th Excellence In Services International Conference, University of West Scotland, Paisley, 2023

217 Seiten, Hardcover

Kurzbeschreibung des Verlags

This book provides a comprehensive overview, including critical aspects of and opportunities for effective sustainability management in today’s unpredictable and fragile business landscapes.

Presenting the outcomes of the 26th Excellence in Services International Conference, held in Paisely, UK, on August 31–September 1, 2023, the book brings together both selected research contributions and numerous best-practice examples in sustainability management. As such, it will help managers to improve their sustainability-related decision-making processes at various levels of the business ecosystem and integrate service excellence as a new way of thinking.

• Reihe: Springer Proceedings in Business and Economics
• Themen: Wirtschaftswissenschaft, Finanzen, Betriebswirtschaft und Management Industrien und Branchenstudien Dienstleistungsgewerbe, Gastgewerbe
• ISBN: 9783031651144
• Sprache: Englisch
• Erscheinungsdatum: 18.07.2024
• Größe: 23.5 x 15.5 cm
• Verlag: Springer International Publishing
• Herausgegeben von: Maria Vincenza Ciasullo, Jacques Martin, Federico Brunetti