Innovations and Strategies in Logistics and Customer Satisfaction

118 Seiten, Taschenbuch

Kurzbeschreibung des Verlags

This book delves into the latest advancements and strategic approaches in logistics management and customer satisfaction. Through a series of meticulously researched chapters, it explores topics such as blockchain technology's role in logistics transparency, forecasting cargo movement during the new normal, and the impact of brand image and service quality on customer satisfaction in various sectors. Case studies mentioned inside this book illustrate real-world applications and challenges. Its content provides a holistic view of the current landscape and future trends in logistics and customer service excellence.

• Reihe: SpringerBriefs in Applied Sciences and Technology
• Themen: Wirtschaftswissenschaft, Finanzen, Betriebswirtschaft und Management Betriebswirtschaft und Management Management und Managementtechniken Management spezifischer Bereiche Distributions-, Lager- und Logistikmanagement
• ISBN: 9783032270016
• Sprache: Englisch
• Erscheinungsdatum: 28.10.2026
• Größe: 23.5 x 15.5 cm
• Verlag: Springer International Publishing
• Herausgegeben von: Azman Ismail, Fatin Nur Zulkipli, Muhammad Iqbal Firdaus, Andreas Öchsner