Book 1 Beyond The Front Desk; Building a Practice

A Dental Practice Manager's Guide to Systems, People & Confident Leadership

von Nikki Giannantonio

444 Seiten, Taschenbuch

Kurzbeschreibung des Verlags

Running a dental practice takes far more than answering phones, managing a schedule, and keeping the day moving. Great practice management requires leadership, confidence, communication, accountability, and the ability to bring people together.Beyond the Front Desk is a practical guide for dental office managers, practice leaders, treatment coordinators, and team members who are ready to grow into stronger, more confident leaders.Drawing on more than three decades of experience in dentistry and practice management, Nikki Giannantonio shares real-world lessons about the challenges managers face every day-from difficult conversations and team dynamics to scheduling, systems, patient experience, accountability, burnout, boundaries, and working effectively with the dentist.Inside, you'll learn how to: - Lead with confidence without trying to control everything- Delegate effectively and build accountability- Create systems that keep the practice running smoothly- Handle difficult conversations professionally- Strengthen communication within the dental team- Improve the patient experience from the first phone call forward- Manage scheduling, treatment coordination, and financial conversations- Build a healthier workplace culture- Protect your own boundaries and prevent management burnout- Become the kind of leader your team can trust and respectWhether you are stepping into management for the first time or have been leading a dental practice for years, Beyond the Front Desk will help you understand not only what a great manager does, but how to become one.

• ISBN: 9798171530211
• Sprache: Englisch
• Erscheinungsdatum: 04.09.2026
• Größe: 254 x 203 mm
• Verlag: Amazon Digital Services LLC - Kdp