YOUR WORDS LEAD

Building Trust by Keeping Your Word & Owning Your Actions

von Keith Grounsell

174 Seiten, Taschenbuch

Kurzbeschreibung des Verlags

YOUR PROMISE BECOMES SOMEONE ELSE'S PLAN.When you give your word, someone else may start arranging work, money, or family time around it. If circumstances change and you go quiet, they are left to guess what happens next. A simple update could have saved the frustration. Getting one should not require an investigation.How you communicate shapes how people see you, work with you, and trust you.In Your Words Lead: Building Trust by Keeping Your Word & Owning Your Actions, Keith Grounsell brings communication and leadership into the situations people face every day. Drawing on business, public service, and family life, he combines candid personal stories, practical examples, and humor with a clear expectation: take responsibility for your words and what follows them.Grounsell includes his own mistakes along the way. Some lessons become especially clear right after you press send.SIXTEEN SHORT CHAPTERS. SKILLS YOU CAN USE IN YOUR NEXT CONVERSATION.Learn how to: - Make your message useful. Explain the purpose, the request, and what needs to happen next.- Listen until you understand. Ask better questions and give people room to answer before preparing your response.- Manage emotional replies. Separate facts from assumptions and address the issue without attacking the person.- Give early updates. Communicate changes before someone has to chase you for information.- Put action behind your word. Make realistic promises, follow through, and repair the damage when you fall short.- Handle difficult conversations with respect. Set clear boundaries while protecting another person's dignity.- Keep your voice and judgment. Use digital communication and AI tools responsibly, and prepare to speak with clarity and confidence.Built around Integrity, Valor, Accountability, and Respect, the book connects communication skills with the everyday choices that make a leader worth trusting.Original cartoons help the lessons stick. A thirty day practice plan, quick reference tools, a group discussion guide, and a subject guide make it easy to put the ideas to work and find them again when you need them.Whether you lead a team, raise a family, run a business, organize volunteers, or want to become more dependable in your relationships, these lessons belong in your life.A quick read with practical reasons to pick it up again.The next promise, reply, question, or difficult conversation gives you a place to begin.KEEP YOUR WORD. OWN YOUR ACTIONS.

• Reihe: Independently published
• ISBN: 9798174816480
• Sprache: Englisch
• Erscheinungsdatum: 16.09.2026
• Größe: 229 x 152 mm
• Verlag: Independently published