Assertive Communication

The 30-Day Speak-Up Method: Make Clear Requests, Set Firm Boundaries, Handle Pushback, and Stay Calm in High-Pressure Workplace Conversations

von Clayton Blackshear

120 Seiten, Taschenbuch

Kurzbeschreibung des Verlags

Speak up without losing your calm. Assertive Communication gives professionals a practical 30-day method for making clear requests, setting firm boundaries, handling pushback, and closing workplace conversations with a workable next step.Practice the Five-Move Speak-Up Sequence: Prepare, State, Ask, Hold, and Close. Build a calm opening, state the issue clearly, make a specific request, stay steady when challenged, and confirm the decision, owner, timing, or next step.Short lessons combine workplace examples, guided practice, field challenges, scorecards, and usable language for interruptions, criticism, authority gaps, and difficult requests. Checkpoints and a 30-60-90 maintenance plan help you carry the practice into everyday work. Book 2 in The 30-Day Workplace Communication Series.

• Reihe: The 30-Day Workplace Communication Series
• Themen: Wirtschaftswissenschaft, Finanzen, Betriebswirtschaft und Management Betriebswirtschaft und Management Geschäftskommunikation, Etikette und Präsentation
• ISBN: 9798182929097
• Sprache: Englisch
• Erscheinungsdatum: 16.10.2026
• Größe: 229 x 152 mm
• Verlag: Clayton Blackshear